Hospitality from the Heart

With a combined 25 years of experience in the restaurant industry, Mary and Thiago have dedicated their careers to mastering the art of hospitality. They have worked every front-of-house position, gaining an intimate understanding of the intricate dynamics that drive a successful service. Their expertise extends beyond execution—they have lived and breathed the culture of hospitality, forging lifelong friendships and shaping their lives around the industry they love.

As members of the International Hospitality Institute, they uphold the highest standards of service and professionalism, maintaining certifications in both Reputation Management and Food & Beverage Operations Essentials. For them, hospitality is more than a profession—it’s a way of life.

Their journey began like many in this industry—immersed in the fast-paced rhythm of service, fueled by a commitment to excellence, and driven by a deep appreciation for genuine hospitality. But what set them apart was their drive to do more—to take what they had learned and use it to elevate not just their own service, but the industry as a whole.